Saypan Communications and Consultants Pvt Ltd. recognizes the importance of maintaining your privacy. Saypan Communications and Consultants Pvt Ltd. (hereinafter referred to as “Saypan Communications and Consultants” or “Company” for the sake of brevity and convenience). Your privacy is of utmost importance to us and your trust is appreciated.

The Saypan Communications and Consultants Pvt Ltd. site, (“site” or “website” or “platform”) built and owned by Saypan Communications and Consultants Pvt Ltd. is an integrated communication organisation with illustration as their core. This Privacy Policy sets out how Saypan Communications and Consultants Pvt Ltd. uses and protects any information that you give or provide when you use the website modeled by us. Saypan Communications and Consultants Pvt Ltd. India is committed to ensure that your privacy is protected. We may ask you to provide certain information for your identification while using the Website, thus you can be assured that it will only be used in accordance with this Privacy Policy as it describes how We treat user information, We collect from you, the policies and procedure on the collections, use, disclosure and protection of your information when you use the Platform.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. This Privacy Policy is applicable to all current and former visitors of our Platform. By visiting and/or the usage of our Website, you agree that this Privacy Policy shall be applicable to you.  We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are content with any changes. We may alert you about any changes by updating the “Last Updated” date of this Privacy Policy.  You are encouraged to periodically review this Privacy Policy to stay informed of the updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Platform after the date such revised Privacy Policy is posted. 

Whilst you use the Platform and more generally use any of our Services we appreciate your trust in us with your personal information. We take your privacy very seriously. In this Privacy Policy, We seek to explain to you in the clearest way possible what information We collect, how We use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of the Platform/Services forthwith.

This Privacy Policy applies to this Platform and the services provided by this Platform unless specified otherwise.

www.saypan.in  is a property of Saypan Communications and Consultants Pvt Ltd. established under the laws of India, having its registered office at Saypan Communications and Consultants Pvt. Ltd Center Point,Office No. 206, Second Floor Mitra Mandal Rd, Parvati Paytha, Pune, Maharashtra 411009 (RGAA Comment: Kindly confirm the registered address of the Company)

DEFINITIONS:

The term “Saypan Communications and Consultants,We, Us and Our” refers to Saypan Communications and Consultants Pvt Ltd

The term “Platform” refers to the Website www.saypan.in  the digital medium and other offline sources.

The terms “you” and “your” refer to the users/purchasers of the www.saypan.in 

The term “Group” means, with respect to any person, any entity that is controlled by such person, or entity that controls such person, or entity that is under common control with such person, whether directly or indirectly or in the case of a natural person, any relative (as such term is defined in the Companies Act, 1956 and 2013 to the extent applicable) of such person.

The term “Personal Information” refers to information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by our website and maintained by us in an accessible form. Personal information, for example, may include your name, your postal address and your telephone number.  
The term “Services” refers to the services offered by us through the digital platform or otherwise.

The term “Privacy Policy” refers to this Privacy Policy.

Please read the Privacy Policy before using the Platform or submitting any personal information through the Platform. This Privacy Policy is a part of, incorporated within, and is to be read along with the Terms of Service of www.saypan.in 

INFORMATION WHICH WE COLLECT FROM YOU:

We might collect your;

1. Personal Information: Whilst using the Platform, you may choose to provide Saypan Communications and Consultants Pvt Ltd.with certain information, including personal information. “Personal information” is any information that can be used to identify an individual, and may include name, address, email address, phone number, login information (account number, password), marketing preferences, or social media account information. We may also collect information automatically from you regarding your use of the Platform, without any active submission of information from you. Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give Us while choosing to participate in various activities related to the Platform, such as chat, posting messages in comment sections or in Our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Platform, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Platform.
2. Derivative Data: Information our servers automatically collect when you access the website, such as your native actions that are integral to the website, including viewing searching or posting of any product and any interactions with the Platform and other users via server log files. 
3. Payment and billing information: We may collect your billing address, billing name, as well as payment method when you buy a product and/or a service. We would NEVER collect your debit or credit card numbers or debit or credit card expiry date or any other details pertaining to your debit or credit card on our website. Any Debit or Credit card information will be obtained and processed by our online payment partner.
4. Usage and Preference Information: How you interact with our Services, preferences expressed and settings chosen is collected by us. Saypan Communications and Consultants Pvt Ltd., we might collect the user’s activity and/or browsing history within the Platform as well as across third-party sites and/or online services, buttons, widgets, plug-ins, buttons, or related services or through the use of cookies. Browsing information including, without limitation, your Internet protocol (IP) address, location, browser type and version, your login information, user agent, date and time stamp, Saypan Communications and Consultants Pvt Ltd. cookie ID (if applicable), time zone setting, operating system and operating platform, and other information about user activities on the Platform, as well as on third party sites and/or services that have embedded our Pixels, widgets, plug-ins, buttons.
5. Transaction Information: We collect transaction details related to your use of Our Services, and information about your activity on the Platform, including the full Uniform Resource Locators (URL), the type of Services you requested or are provided with, comments, length of your visit to Our Platform, the date and time you used the Services, amount charged, details regarding the application of promotional code, and any phone number used to call Our customer service number and other related transaction details.
6. Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our Platform. We might collect this as a part of a survey also. Other information: If you use the Platform, We may collect information about your IP address. And the browser you are using.
7. Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Platform, to provide location-based services. If you wish to change Our access or permissions, you may do so in your device’s settings.
8. Third-Party Data: Information from third parties, such as personal information or network, if you connect your account to the third party and grant the Platform permission to access this information.
9. Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

WAYS OF COLLECTING INFORMATION: We collect information directly from you:

1. We collect information from you passively: We use tracking tools for collecting information about your usage of our Website.
2. We get information about you from third parties: We may receive information about you from third parties, such as other users, partners (including analytics providers, search information providers), and/or companies affiliated to us and/or if any other website/app we operate or other Services we provide is used by you. Users of third-parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content that you viewed or actions you took on a third-party website, online service or app.
3. We get information about you from Social Networking Service (SNS): When you sign in to our Platform with your Social Networking Service (SNS) account, or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help centre for more information about how they share information when you choose to connect your account.
4. We collect information from you directly: If you are partner company, we may, additionally, receive feedback and rating from other users. We collect information directly from you when you register on our Platform. We also collect information if you post a comment on our Platform or ask us a question through phone or email or any other source of communication.
5. USE OF YOUR PERSONAL INFORMATION:
6. We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase or any service availed by you on our Platform or for other promotional purposes.
7. We use information to abide by the contracts: We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
8. We use information to respond to your requests or questions: We might use your information to confirm your registration for rendering services we offer.
9. We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand Our users (what they do on Our Services, what features they like, how they use them, etc.), improve the content and features of Our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, Our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to Our customers.
10. We use the information to look at site trends and customer interests: We may use your information to make our Website better. We may combine information we get from you with information about you we get from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services.
11. We use the information for security purposes: We may use information to protect our Company, our customers, or our Platform.
12. We use information for marketing purposes: We might send you information about special promotions or offers we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
13. We use the information to send you transactional communications: We might send you emails or SMS about your account.
14. We use information as otherwise permitted by law: We may combine the information that We receive from third parties with the information you give to us and information We collect about you for the purposes set out above. Further, We may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party We ban analytics tools. As a result, Our use and disclosure of aggregated and/or de-identified information is not limited nor restricted by this Privacy Policy, and it may be used and disclosed to others without limitation.
15. We use information to: understand and analyze information related to the number and type of visitors that browse and use our Website: We analyze the log files of our Platform that may contain IP addresses, browser type and language, Internet Service Provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and click stream data. The same enables us in administering the website, learning user behaviour on the site, improving our service, and gathering demographic information about our user base as a whole.
16. Furthermore, We use the information to:

• Administer sweepstakes, promotions, and contests.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Enable user-to-user communications.
• Increase the efficiency and operation of the Platform.
• Monitor and analyze usage and trends to improve your experience with the Platform.
• Notify you of updates to the Platform.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Platform.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Solicit support for the Platform.

SHARING / DISCLOSURE / DISTRIBUTION OF YOUR INFORMATION WITH THIRD PARTY:

1. We will share information with third parties who perform services on Our behalf: We may share your information with Our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as payment processing companies, to support Our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to Our Services, to help us analyze and improve the use of Our Services, to process and collect payments. We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.
2. We will share information with Our business partners: This includes third parties who provide us with various services. Our partners use the information We give them as described in their privacy policies. While you place a request to order through our Platform, your information is provided to us. If you provide a mobile phone number, our Platform may send you text messages regarding various updates and status.
3. We may share information if We think We have to in order to comply with the law or to protect ourselves: We may also share it if a government agency or investigatory body, or other companies assisting us, requests when We or the Company is; Obligated under the applicable laws or in good faith to respond to court orders and processes; or Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts; Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party; Under a duty to disclose or share your personal data in order to enforce Our terms of use and other agreements, policies or to protect the rights, property, or safety of the Company, Our customers, or others, or in the event of a claim or dispute relating to your use of Our Services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.
4. We may share information for internal use or may share it with any successor to all or part of Our business: We may share or transfer your information in connection with, or during negotiations, or any merger, sale of company assets, financing or acquisitions of all or a portion of our business to another company. We may give Our customer list as part of that transaction. We may also share your information with any present or future member of Our “Group” (as defined above) or affiliates for Our internal business purposes.
5. We may share your information for reasons not described in this policy: We might share information other than that described in this Privacy Policy after notifying you and after you give your consent for sharing the information. You will be informed before we do this.

YOUR CONSENT: By the using of our Platform and the Services provided therein, you agree and consent to the collection, storage, transfer, use, disclosure and sharing of the information as described and collected by us from you in accordance with this Privacy Policy. If you do not wish that this Privacy Policy, be applicable to you and do not agree with it, please do not use or access our Platform.

RIGHT TO WITHDRAW CONSENT: In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact info@saypan.in Once We have received notification that you have withdrawn your consent, We will no longer process your information for the purpose or purposes you originally agreed to, unless We have another legal basis for doing so.

COOKIES:  Our Platform as well as third parties with whom we partner, might make the use of cookies, web beacons, mobile device IDs, pixel tags, flash cookies and similar files as well as technologies for the purpose of collection and storage of information with respect to your usage of the Services and third-party websites. Cookies are stored as small files on your browser or your device by apps, websites, online media as well as advertisements. The usage of cookies and similar technologies by us is for purposes such as: Authentication of users; Remembering the preferences and settings of users; Determination of the popularity of the content; Delivery and measurement of the effectiveness of advertising campaigns; Analyzing site traffic, trends and for general understanding of the online behaviour and interests of people who interact with our services.

A pixel tag (which is also called a clear GIF or a web beacon) is a tiny graphic which contains a unique identifier and is invisibly embedded on a webpage (or an online ad or email). The same is used to track things activities on a webpage, ad impressions or clicks, as well as to access cookies stored on users’ computers. Pixel tags are used by us in order to measure the popularity of various pages, features and services provided by us. We might also include web beacons in e-mails, messages and newsletters to determine whether the message has been opened as well as for other analytics.

If you wish to modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you consent to our use of cookies in the manner as described in this section.

We might also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These third parties may also make the use cookies, software development kit (SDKs), web beacons and other technologies for the identification of your device when you visit our Platform and/or use our Services, as well as when you visit other online sites and services.

Please refer to our Cookie Policy here in order to gain more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.

DATA SECURITY PROTECTION: We make the use of appropriate technical and security measures in order to secure the information that is collected by us. We make the use of vault and tokenization services from third party service providers so that we can protect the sensitive personal information provided by you. The third-parties, who are our responsible for providing us these vault and tokenization services as well as the payment gateway and payment processing services, are fully compliant with the payment card industry standards (who are generally referred to as PCI compliant service providers). Thus, it is hereby advised to not send your full credit or debit card details through the use of unencrypted electronic platforms. Where we have given or where you have chosen, a username and a password that enables you to access certain parts of our Platform, you are solely responsible for keeping them confidential. We ask you to not share your password or One Time Passwords (OTPs) with anyone.

Please note that transmitting information through the internet is not completely secure. Although we will take all possible efforts in order to protect your personal data, we cannot guarantee the security of your data transmitted through our Platform. Once we receive your information, we use strict physical, electronic, and procedural safeguards in order to prevent any unauthorised access.

EMAIL OPT-OUT: You can opt-out of receiving Our marketing emails. To stop receiving Our promotional emails, please email us at info@saypan.in .It may take about two (2) days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

REVIEWING, CORRECTING AND DELETING PERSONAL INFROMATION COLLECTED THROUGH OUR PLATFORM:  We provide you with the ability to request to review, correct, and delete your personal information that We have received if it is inaccurate or you wish us to delete it in certain circumstances. As necessary, We will retain a copy in Our files of all personal information, even if corrected, to resolve disputes.

We retain personal information you submit through Our Platform as required under applicable regulatory, tax, insurance or other legal requirements in the places in which it operates. We thereafter delete or anonymize such information in accordance with applicable laws.

You have the ability to request to review or delete the foregoing information, by contacting Us at: info@saypan.in

THIRD PARTIES SITES: Our Platform may contain links to other websites. If you click on any of the third-party websites, you might be taken to websites that are not under our control. Any personal information about you which is collected when visiting such websites does not come under the purview and is not governed by this Policy. Saypan Communications and Consultants Pvt Ltd. shall not bear any responsibility for and has no control over the practices and content of any website accessed using the links contained on our Platform. It is advised to read the privacy policy of other websites carefully as this policy is not applicable to the privacy practices of those websites. We, thus are not responsible for any of these third-party sites.

This Policy shall also not apply to any information you choose to disclose to any of our service providers and/or service personnel which we do not require or ask you to disclose to us or any of our service providers under this Policy.

This Privacy Policy shall also not apply to any information you may disclose to any of Our service providers/service personnel which We do not require you to disclose to us or any of Our service providers under this Privacy Policy.

GRIEVANCES OFFICER: In accordance with Information Technology Act 2000 and rules made and applicable there under, the name and contact details of the Grievance Officer are provided below:

Name                                          : Mr. Sandip Shah

Address                                       : Saypan Communications and Consultants Pvt. Ltd    

                                                     Center Point,Office No. 206, Second Floor Mitra                                           

Mandal Rd, Parvati Paytha, Pune, Maharashtra 411009

Phone Number                           :9665720007

Email address                             : sandip.shah@saypan.in

JURISDICTION: If you choose to visit our website, such visit and any dispute arising over privacy shall be subject to this Policy and our website’s terms of use. In addition to the same, any dispute arising under this Policy shall be governed by the laws of India.

In the event you have questions or concerns about the security measures adopted by us, you can contact our designated grievance officer whose contact details are provided above.

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can also email us at info@saypan.in

To exercise the data rights described above, please submit a request to Us by contacting us at info@saypan.in

Only you or a person authorized to act on your behalf may make a request related to your personal information. You may also make a request on behalf of your minor child.

We cannot respond to your request or provide you with your personal information if We cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a data rights request does not require you to create an account with us. We will only use personal information provided in a data request to verify the requestor’s identity or authority to make the request.

We will respond to a request within 30 days of its receipt, or notify you that We require more time to respond and the reason for the extended response time. We will deliver Our written response by mail or electronically.

PRIVACY POLICY UPDATES:

We reserve the right to update this Privacy Policy and amend this Privacy Policy at Our discretion and at any time.

We will post a notice of the change and the updated Privacy Policy on Our Platform located at (Website).

We may also send registered visitors of our Platform e-mail notifications notifying such visitors of any changes to the Privacy Policy.

If any change is unacceptable to you, you have the right to cease using our Platform. If you do not cease using our Platform, you will be deemed to have accepted Local Nation’s then current Privacy Policy.